At Travis Country Veterinary Hospital, we strive to make your every visit to our office a pleasant one. From the moment you and your pet enter the doors of our Austin, TX, veterinary clinic, you will feel welcome and at ease.
Take a moment to get acquainted with our hospital, and then feel free to reach out us with any questions you may have. We’re here to help!
Animal Hospital Policies
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash, CareCredit and personal checks.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.
For your convenience, drop-off appointments are available. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Useful Documents and Forms
Travis Country Veterinary Hospital is pleased to provide you with a variety of forms that can simplify the process of caring for your pet.